What's Included:

Also included:

  • Quick Guide
  • User Manual DVD
  • Charger
  • One year Manufacturer's Warranty
    and 60 day Triple Guarantee!

More Details On Your FREE GIFT

Stop and make visible age reversal a reality! NEOVA is the first and only professional brand to bring real innovation to skincare for photoaged skin with Copper Peptide Complex and DNA Repair Enzymes. This is why over 2400 doctors sell and recommend NEOVA to their patients.

Making the association between DNA damage and premature skin aging, Neova SmartSkincare applies two advanced technologies to target photodamaged skin, help to significantly improve it and revolutionize the way women care for their skin.

Terms and Conditions

PROMOTIONAL NEOVA ELECTRONIC STORE GIFT CARD
TERMS AND CONDITIONS

The following are your Promotional NEOVA Electronic Store Gift Card Terms and Conditions (the “Agreement”). Please read the following carefully and keep them for your records. In these Terms and Conditions "you" or "your" means the person who has received the NEOVA Electronic Gift Card; "we", "us" or "our" means PhotoMedex, Inc., Radiancy, Inc. or any member of the Corporate Group; "Promo Card" means the Promotional NEOVA Electronic Store Gift Card.

Card Program Privileges
By accepting and retaining the Promo Card or using the Promo Card, you agree to these terms and conditions, as well as future terms and conditions and program/service changes. We reserve the right to change the format, elements, and terms and conditions of the Promo Card program at any time without notice. The Promo Card and associated offers are void where prohibited by law. There are no fees associated with the acceptance or use of this Promo Card. PhotoMedex, Inc., along with its subsidiaries and affiliates, is the issuer of, and provides the funding for, the Promo Card.

Governing Law
The laws of Pennsylvania govern the Promo Card and the terms and conditions of this Agreement.

Using Your Card
The Promo Card is not a credit card and cannot be used as one. Use of the Promo Card is limited to the amount of funds associated with the Promo Card. You cannot increase the funds on the Promo Card. The Promo Card may only be used by customers in the 50 United States and the District of Columbia to make purchases of merchandise from Neova.com. The Promo Card is redeemable at Neova.com, 1-800-443-1266. The Promo Card may be used in conjunction with other acceptable forms of payment on Neova.com. Except as set forth herein, you agree that you shall not use the Promo Card elsewhere. If you attempt to use the Promo Card at a non-participating establishment, your purchase will be declined.

This Promo Card is intended for use as a gift to an individual. The Promo Card is not redeemable for cash. Resale of this Promo Card or use for unauthorized advertising, marketing, sweepstakes or other promotional purposes is strictly prohibited. Funds cannot be used to purchase other NEOVA gift cards. Your right to use the funds on the Promo Card is a limited right, subject to the terms and conditions of the Agreement and applicable law.

You may only use the Promo Card when there is a balance remaining on the Card and only up to the amount left on the Card. The full amount of each purchase, including taxes, will be deducted from the funds held on the Promo Card, until the value reaches zero. You must know the amount available on your Card. You may check the balance remaining on your Promo Card by calling 1-800-443-1266. Any transaction attempted for more than the amount available on the Card will be declined. Therefore, if a transaction initiated by you exceeds the remaining balance on the Card, you must pay the balance of the transaction using another acceptable method of payment.

In the event of technical difficulties at the time of purchase using the Promo Card, please contact Customer Support at 1-800-443-1266. Records detailing the use of your Card are available by calling 1-800-443-1266. In case of errors or questions about transactions arising from the use of your Card, of if any records you see show transactions that you did not make, call 1-800-443-1266 immediately.

Using Multiple Cards
Neova.com will only accept a limited number of Promo Cards per purchase. Funds from Promo Cards cannot be merged with funds from any other Promo Cards or other Neova.com gift cards of any kind.

Card Expiration
Please note that the Promo Card has an expiry or "valid thru" date. Your Promo Card's expiry or valid thru date can be found on the carrier to which the Promo Card was affixed, or by calling 1-800-443-1266. After that date, which is generally five years from the date the Promo Card is issued, the funds will expire, and the Promo Card will not be accepted by Neova.com. Invalid Promo Cards are not replaceable or redeemable.

Returns
You agree to use the Promo Card only for legitimate purchases of merchandise through Neova.com and not for the purpose of obtaining cash from an establishment. You may not return merchandise or cancel services obtained with the Promo Card for a cash refund. Credits for returns accepted by Neova.com will be allocated back to the Promo Card.

Lost or Stolen Promo Card or Unauthorized Transactions
You are responsible for safeguarding your Promo Card from unauthorized use. Except where required by applicable law, Promo Cards cannot be redeemed for cash or replaced if lost or stolen.

Misuse of the Card
If we suspect misuse of the Promo Card, it may be suspended or terminated. We may cancel the Promo Card at any time, without notice. The Promo Card is the property of PhotoMedex, Inc.

Notice of Data Protection and Privacy
As part of providing you with the Promo Card or in servicing the Promo Card, we may obtain personal information about you in accordance with the privacy policy found at www.photomedex.com/privacy.htm.

Arbitration
ANY CLAIM, DISPUTE, OR CONTROVERSY (WHETHER IN CONTRACT, TORT, OR OTHERWISE, WHETHER PREEXISTING, PRESENT OR FUTURE, AND INCLUDING STATUTORY, COMMON LAW, INTENTIONAL TORT AND EQUITABLE CLAIMS) BETWEEN YOU AND PHOTOMEDEX. INC. arising from or relating to this Agreement, its interpretation, or the breach, termination or validity thereof, the relationships which result from this Agreement (including, to the full extent permitted by applicable law, relationships with third parties who are not signatories to this Agreement), PhotoMedex’s advertising, or any related purchase SHALL BE RESOLVED EXCLUSIVELY AND FINALLY BY BINDING ARBITRATION ADMINISTERED BY THE NATIONAL ARBITRATION FORUM (NAF) under its Code of Procedure then in effect (available via the Internet at http://www.arb-forum.com, or via telephone at 1-800-474-2371). In the event of any inconsistency or conflict between NAF Code of Procedure and this Agreement, this Agreement shall control. The arbitration will be limited solely to the dispute or controversy between you and PhotoMedex. NEITHER YOU NOR PHOTOMEDEX SHALL BE ENTITLED TO JOIN OR CONSOLIDATE CLAIMS BY OR AGAINST OTHER CUSTOMERS, OR ARBITRATE ANY CLAIM AS A REPRESENTATIVE OR CLASS ACTION OR IN A PRIVATE ATTORNEY GENERAL CAPACITY. The individual (non-class) nature of this dispute provision goes to the essence of the parties' arbitration agreement, and if found unenforceable, the entire arbitration provision shall not be enforced. This transaction involves interstate commerce, and this provision shall be governed by the Federal Arbitration Act 9 U.S.C. sec. 1-16 (FAA). Any award of the arbitrator(s) shall be final and binding on each of the parties, and may be entered as a judgment in any court of competent jurisdiction. PhotoMedex will be responsible for paying any arbitration fees to the extent such fees exceed the amount of the filing fee for initiating a claim in the small claims or similar court in the state in which you reside. Each party shall pay for its own costs and attorneys' fees, if any. However, if you prevail on any claim that affords the prevailing party attorneys' fees, or if there is a written agreement providing for fees, the Arbitrator may award reasonable fees to the prevailing party, under the standards for fee shifting provided by law. Information may be obtained and claims may be filed with the NAF at P.O. Box 50191, Minneapolis, MN 55405.

Backed by Our Triple Guarantee!

We are so confident that you’ll love your no!no! PRO device that
if you are not satisfied then we will:

1. Refund the full Product Price!

2. Refund The Shipping & Handling!

3. Pay the Return Postage!

To qualify for the Triple Guarantee you must have purchased directly from this website. Full guarantee details as well as the process for issuing an RMA and a prepaid return shipping label will be included with your order. If you choose to return before you’ve used the unit for at least 45 days then we will still gladly refund your product price but the cost of postage to return is your responsibility.

no!no! MICRO is backed by our
60 Day Triple Guarantee

We are so confident that you’ll love your no!no! MICRO device that if after using it for at least 45 days & no more than 60 days and you are not satisfied then we will:

1. Refund the full Product Price!

2. Refund The Shipping & Handling!

3. Pay the Return Postage!

To qualify for the Triple Guarantee you must have purchased directly from this website. Full guarantee details as well as the process for issuing an RMA and a prepaid return shipping label will be included with your order. If you choose to return before you’ve used the unit for at least 45 days then we will still gladly refund your product price but the cost of postage to return is your responsibility.

En Español   |   Phone Orders: (800) 496-9415
McAfee SECURE sites help keep you safe from identity theft, credit card fraud, spyware, spam, viruses and online scams
Select Your Color
    McAfee SECURE sites help keep you safe from identity theft, credit card fraud, spyware, spam, viruses and online scams

Frequently Asked Questions

General Questions

Does it hurt?

no!no! is completely painless.

Does no!no! replace shaving?

Absolutely YES!

Where can I use the no!no!?

You can use the new no!no! PRO everywhere except breasts and genitals. However if you have the narrow Thermicon Tips for Small & Sensitive Areas, you may also treat facial hair.

Does no!no! remove hair from large areas like chest and back?

Yes.

Does no!no! work on all skin complexions?

YES!!! no!no! does not use light; therefore it works safely on all complexions.

Does it work on all color hair? Gray, white or blond?

YES!!! no!no! PRO is colorblind.

When should I start to notice long-lasting results?

Hair does not grow in the same place at the same time, no!no! takes time and patience and will be different for each person.

Can I shave and use no!no! at the same time?

You can shave and no!no! at the same time, but this will affect results and how quickly you can achieve hair reduction. If you continue to shave, wait for 1mm of hair regrowth before using no!no! It is best to shave after a no!no! treatment, not before.

Can no!no! be used on long hair?

Yes, but it may take more time to treat the hair.

Does no!no! work on coarse or thick hair?

no!no! works just as well on thick, coarse hair as it does on thin. However, because of the nature of coarse hair, results may take a bit longer to become noticeable.

What studies are available on the no!no! Hair?

Below are a list of studies conducted using no!no!

What's the difference between no!no! and professional salon or spa treatments? i.e.: wax, electrolysis or laser?

  • no!no! is pain free
  • no!no! costs less
  • no!no! does not use light as laser and IPL treatments do. Therefore, it is safe and effective for all complexions and hair colors.
  • Unlike electrolysis, no!no! treats more than one hair at a time.
  • No cooling gels
  • Safe for all skin types
  • Effective on all hair colors

What's new about the no!no! PRO?

The no!no! PRO has several new features:

  • Up to 5 treatment levels
  • Up to 35% more energy than previous models
  • New patented Pulsed Thermicon technology
  • Adjustable Treatment Level for a personalized, comfortable treatment.
  • Status Screen
  • Thermicon Tip status so you know exactly when to replace the Thermicon Tip.
  • Battery level status indicator.
  • Compatible with Thermicon Tips for Small & Sensitive Areas. These tips are designed for the safe and effective treatment of facial hair, knees, elbows, the bikini line and other curved and sensitive areas.
  • Rechargeable battery for cord-free operation
  • Slimmer size for a more comfortable grip.

What's the difference between the no!no! PRO and the no!no! Hair?

The no!no! PRO uses up to 35% more energy than previous models. This means that you can remove coarse and thick hair more effecitvely that ever before.

What does the clear panel do?

The clear panel allows you to watch as the new pulsed technology treats your unwanted hair.

What's the difference between the PRO3 and PRO5 series?

The PRO3 has 3 treatment levels and the PRO5 has 5 treatment levels for thicker more stubborn hair.

Since the PRO series uses more energy, does that mean I cannot use it on delicate areas?

No! With the new Pulsed Thermicon technology the no!no! PRO is just as safe as ever.

Does the no!no! PRO use the same tips as the no!no! Hair?

Yes.

Will hair grow back?

Yes. However it will grow back thinner and finer with continued use. If you stop using no!no!, hair may eventually return to its previous pattern.

Will I have to use it 2-3 times a week forever?

We recommend in the beginning few months to use no!no! at least 2-3 times per week; afterwards you will only need to maintain the results.

How long do results last?

Everyone's hair growth pattern is different. If you continue to use your no!no! you will see long lasting results.

Is the no!no! treatment likely to lead to a permanent hair removal?

Electrolysis is the closest thing to permanent hair removal. The no!no! PRO is long lasting when you continue to maintain your results.

Can no!no! give you skin cancer?

No. no!no! does not use any form of radiation.

Is it safe to use no!no! while pregnant?

Please consult your doctor before using no!no! during pregnancy.

Will no!no! harm or affect my tattoos in any way?

no!no! does not use light and should not affect tattoos.

Are there any side effects like bumps, pimples and redness?

Studies show no lasting side effects associated with the proper use of no!no! like bumps and pimples (See the sections on the Slow Glide and Buffing). However, Thermicon technology uses heat, and in some cases, sensitive skin may experience temporary redness which fades within hours. Applying lotions like no!no! Smooth after a treatment will help keep skin moisturized and healthy.

Can guys use no!no!?

no!no! can be used by both men and women.

Can I use it for hormonal hair growth?

no!no! will remove the hair but you may not get the same long-lasting results as you would over time with continued use on regular hair. In cases of hormonal hair growth, please consult your physician.

How long is the warranty and what does it cover?

Your no!no! warranty lasts for one year on parts and service only.

Is there a guarantee?

 

Everyday Use Questions

How do I do a no!no! treatment?

Glide the no!no! at a steady pace across your skin in a smooth steady motion without stopping. Glide it towards your body and/or against hair growth. The blue light should remain steady. This lets you know you are gliding at the proper pace for the best results. For example, when treating your arms, start at your wrist and pull it towards your elbow in one steady, smooth motion, making sure the blue light stays lit.

When you finish each section, use the Buffer to exfoliate your skin and remove treated hair to leave your skin feeling soft and smooth. Buff in a firm circular motion the areas that you have just treated. When you have finished buffing, moisturize your skin with no!no! Smooth or other non-astringent cream.

What preparation is necessary before I use no!no!?

Just make sure your skin is completely clean and dry before you begin treatment.

When should I charge my no!no!?

Charge your no!no! completely (4-6 hours or overnight) before you use it for the first time. Check your status screen. Recharging is necessary when the empty battery icon is visible and/or the red signal light flickers.

Can I use no!no! while it is charging?

After the initial charge, you may use no!no! while it is plugged in.

Why do I need to Buff?

Buffing is an essential part of the no!no! treatment. It exfoliates the skin and removes crystallized, treated hair for a smooth finish. Without proper buffing, skin may feel rough and stubbly.

How often should I no!no!?

We recommend you use no!no! 2-3 times a week for the first 4-6 weeks. After that, use only when necessary.

Can I use it everyday?

We do not recommend using no!no! every day. Hair regrowth will not be sufficient for a successful treatment (1mm minimum length). You will only use up your Thermicon Tips and have to replace them more often. We recommend you wait for at least stublble to show before doing a no!no! treatment.

Why does it smell?

no!no! uses Thermicon, a heat based technology that singes the hair. The smell of burning hair lets you know that no!no! is doing its job. As you continue with the no!no! treatment and less hair grows back, the smell will lessen.

What can I do about the smell?

Although the smell of a no!no! treatment is not pleasant, it is a sign that it is working properly! Try aromatic candles or potpourri to help cover the smell. Applying no!no! Smooth skin lotion after use will not only keep skin moisturized and smooth, it will also help to mask the unpleasant burnt hair smell.

Why can't I use the narrow Thermicon Tips on the genitals, breasts or eyebrows?

These areas of the body are either curvy and/or have delicate skin, making it difficult to no!no! 100% safely. We do not recommend using no!no! in these areas because we consider your safety to be of the first priority.

How long should hair be for a no!no! treatment?

For best results, hair should be between 1-3mm long (stubble length).

How do I know which Thermicon Tip should I use?

Use the standard Thermicon Tips that come with your no!no! for large, flat areas like the legs, arms, back and chest.

Use the Thermicon Tips for Small & Sensitive Areas (compatible with the no!no! Hair and no!no! PRO) are for treating small, curved and sensitive areas (like the face, underarms, knees, elbows and bikini line.

How do I know which Treatment Level should I use?

Always start with the lowest treatment level, treat a small section and wait a few minutes. Adjust the Treatment Level until it is comfortable for you.

How do I treat curved areas like the elbows, knees and underarms?

When you glide over those areas, follow the natural curve of the body. You might need to hold the area tight to make sure no!no! is in contact with your skin.

Not all of my hair is treated after one pass, what should I do?

You may need to go over certain areas a few times to catch every hair. But don't overdo it. After 3-4 passes, take a break and work somewhere else. After your skin has had a few minutes to rest, return to that area to finish the job.

When first starting, some people use a razor after a no!no! treatment to further remove untreated hair. After a short time, this should no longer be necessary.

Why don't I see less hair after using it for a week or two?

Hair does not all grow in the same place at the same time and everyone is different. no!no! takes time and patience.

What is the best way to treat facial hair?

  • Start with the lowest Treatment Level. Raise the Treatment Level until you reach the highest level without feeling uncomfortable.
  • Hold the area tight to make sure no!no! is in contact with your skin.
  • Press lightly against the skin. Avoid excess pressure.

How should I buff my face?

  • Use the small enclosed Buffer.
  • Use a clean, fresh Buffer
  • Buff lightly against the skin. Avoid excess pressure.

I would prefer not to use the Buffer on my face, what should I do instead?

If you choose not to use the Buffer, use an exfoliating cream to remove crystallized hair.

Is it okay to use lotion directly after a no!no! treatment, or should I wait?

It is highly recommended to use an alcohol-free, moisturizing lotion directly after treatment, such as no!no! Smooth.

What do I do if the red light turns on during treatment?

The red light will turn on if you are not gliding properly. This is a built-in safeguard to ensure proper treatment. Turn the unit off and then back on. Now, begin treatment again, making sure you glide in one smooth, non-stop motion.

What do I do if no!no! does not start when I glide it on my skin?

Reset the unit by turning it OFF and then on. You may need to hold the button down for a few seconds. Now, begin treatment again, making sure that when you glide, the Blue Light is continuously ON and does not flicker. If it does, slightly increase the gliding speed until the Blue Light is steady. If it is turned on properly and still does not start, check the Thermicon Tip status from the Status Screen. You probably need to replace the Thermicon Tip.

Can I use no!no! if I have a pacemaker?

Yes, no!no! does not generate any electric current to the body, nor does it create any other Electro Magnetic Interference (EMI). no!no! has gone tests in order to make sure it does not interfere with the operation of other devices, including pacemakers.